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LONDON
Fourth Floor, Harvey Nichols, 109-125 Knightsbridge, London, SW1X 7RJEDINBURGH
Second Floor, Harvey Nichols 30-34 St Andrew Square, Edinburgh, EH2 2ADComplaints:
We are committed to providing a high quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please contact the Programme Manager Independent Healthcare Team.
You can also contact the Clinic Manager, via email at Edinburgh@beyondmedispa.co.uk Beyond MediSpa will endeavour to resolve any complaints swiftly however, we will acknowledge your complaint within 5 working days. Beyond MediSpa follows the National time limits for complaints which means we will send you a full response within 20 days: or, where an investigation is ongoing, a full response will be sent within 5 days of it conclusion.
Healthcare Improvement Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB
His.ihcregulation@nhs.scot
